Internet scams can illegally use the Boom Shankar name and logo in an attempt to obtain personal information. These schemes target people using a range of differing tactics such as fraudulent websites, fake emails, Facebook pages, text messages and/or websites offering the opportunity to win, or receive, gift cards, prizes, or false employment opportunities.

At Boom Shankar we want to ensure your safety when engaging with our brand. Therefore, please note that the only time Boom Shankar will ever contact you regarding a payment is when an existing order is flagged at risk or you request an exchange. At these times, you may receive an email or phone call to verify payment details or supply further identifying information. For this purpose, our Customer Service team will contact you directly from shop@boomshankar.com, which is the only verified email account for Boom Shankar orders and payments.

You can view our authorised stockists HERE. If you believe you have made a purchase via a fraudulent website, we recommend contacting your bank to dispute any charges made to your account. You can also get in touch with us via our contact us page with any concerns.

You can report online scams and fraudulent activity to the Australian Taxation Office on 1300 795 995 or Scamwatch via their website.