RETURNS/EXCHANGE POLICY
Boom Shankar are 100% committed to our customer service, we love knowing that our customers are happy and satisfied with their purchases. We understand that buying online is convenient, however sometimes items just don’t fit or suit. If for any reason you are unhappy with items in your order, simply return it to us within 28 days of purchase, in the condition you received it in (tags attached).
We have updated our returns process for an easier more efficient process for you.
Click the link below to create a return for either a credit note, exchange or refund (please read returns conditions below)
To create a return you will need the PO Number that is located on your packing list (PLEASE NOTE ITS NOT THE SALES ORDER NUMBER ITS THE PO NUMBER LOCATED JUST BELOW THE SALES NUMBER THAT YOU NEED TO USE)
http://boomshankar.returnscenter.com
Please note the following return conditions -
REFUNDS
Boom Shankar offers a refund on full priced or faulty items only.
CREDIT NOTES
Boom Shankar will create a credit note which will be valid for 3 years on sale items (depending on the individual returns policy) and items purchased with a discount code within 28 business days of purchase.
No refunds will be given on sale or discount code items.
EXCHANGES
Boom Shankar will offer exchanges on all items purchased online or in store. Items must be in original condition with tags.
BIG BOOM SALE RETURNS POLICY
Full Priced Items
- Full refund on faulty items only
- Exchanges or credit notes on all other returns
- Postage paid at customers expense unless the item is faulty
Sale Items - 30% off or less
- Full refund on faulty items only
- Exchanges or credit notes on all other returns
- Postage paid at customers expense unless the item is faulty
Sale Item - 50% or more
- Full refund on faulty items only
- No other returns accepted
- Postage paid at customers expense unless the item is faulty
Sale Items - Buy 3 get the 4th item free
- Full refund on faulty items only
- No returns accepted for the free item
- All other returns will depend on discount policies listed above
- Postage paid at customers expense unless the item is faulty
POSTAGE FOR RETURNS
Return postage on returns and exchanges for non faulty items will need to be covered by the customer, but if an item you have received is faulty or incorrect, we will gladly pay for the return and replacement postage. We can’t take responsibility for goods that are lost in transit so we strongly recommend returning your parcel with an Australia Post tracking number. Our Boom Shankar postage satchels are actually re-usable, which is great, simply follow the instructions on the satchel to re-use the bag.
PURCHASED AN ITEM FROM A BOOM SHANKAR STOCKIST
If you wish to return or exchange an item purchased from one of our stockists, you will need to organise this directly with them, as per their terms. Boom Shankar cannot process returns, refunds or exchanges for items purchased from a Boom Shankar stockist.
CONTACT
We wish for your online shopping experience to be enjoyable and fun, if you have any questions please feel free to contact the Boom Shankar team at our Head Office.
We are here to help:
Monday - Friday : 10am - 4.00pm
Phone: 07 5474 2304
Email: shop@boomshankar.com
2/47 Gateway Drive, Noosaville, QLD 4566
Purchasing from Boom Shankar means you have read and agreed to these terms.
Shipping Policy
We pride ourselves on a speedy delivery! Our orders are dispatched nationwide and we do aim to dispatch orders within 3 business days after purchase.
Please note that during and after SALE or peak periods orders may take an extra 3-5 business days to dispatch on top of normal dispatch times.
A tracking number will be emailed to you once your order has been shipped.
You will be able to track your delivery online with a link provided to Australia Post.
Within Australia, Boom Shankar delivers all our orders to you via the Australia Post.
Domestic - Free standard shipping on all orders over $150
Please select your preferred shipping method at checkout!
Standard shipping -
-
FREE (orders over $150)
Express shipping -
-
$15 (All Orders)
New Zealand – We have a $28.00 flat rate delivery fee for customers in New Zealand. We are required to collect 15% NZ GST on all orders under $1000.
International – We have a flat overseas freight charge of $35. We will not charge you Australian goods and services tax. Our International Postage is sent via Australia Post Pack & Track International and we will email you a tracking number.
Importation to your home country may require you to pay VAT, GST, and / or any related duties and processing fees. Should you need more information on these fees, please inquire directly with your local customs and duties office prior to making your purchase. Importation fees are not covered by Boom Shankar shipping polices and are the responsibility of the customer.
Purchasing from Boom Shankar means you have read and agreed to these terms.
Big Love Big Life and Happy Shopping!
Have a question?
- Long length
- Side split at the hem
- Straight fit
- Thin straps
- Invisible side zipper
- Cotton Lining
- Designed in Australia
Sizing
8 | 10 | 12 | 14 | 16 | 18 | |
LENGTH NOT INCLUDING STRAP (cm) | 114.2 | 116 | 117.8 | 119.6 | 121.4 | 123.2 |
CHEST - STRETCHED (cm) | 99 | 104 | 109 | 114 | 119 | 12SIZE4 |
WAIST (cm) | 94 | 98 |
104 |
108 |
112 |
116 |
HIPS 9cm) | 96 | 100 | 106 | 112 | 116 | 119 |
Feel me: 55% Cotton / 45% Rayon
- Gentle cold hand wash separately using mild detergent
- Do not rub
- Do not soak
- Do not bleach
- Do not tumble dry
- Dry flat in shade
- Cool iron on reverse
- Do not dry clean
- My packaging is 100% certified bio-degradable & environmentally friendly.
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It's hard to go past a good jumpsuit, and the Indra jumpsuit is no exception. She's the perfect summer outfit - throw her on and you're ready to go! Featuring a super flattering cross-over neckline, a drawstring waist, and an adjustable tie sleeve. The Indra is full of fun details that'll have your reaching for her all summer long.
[product_description]Light and feminie, Saige is the dress to complete any summer wardrobe. Made from a cotton/ rayon blend it's light, airy, and full of movement - and so incredibly comfortable. Dress it up, dress it down, no matter what you're up to Saige will fit right in.
- Long length
- Side split at the hem
- Gathered waist
- Thin straps
- Front coconut shell buttons
- Fitted cup area
- Cotton Lining
- Invisible side zipper
- Designed in Australia
[/product_description]
[unique_description_2]
Feel me: 55% Cotton / 45% Rayon
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[unique_description_3]
- Gentle cold hand wash separately using mild detergent
- Do not rub
- Do not soak
- Do not bleach
- Do not tumble dry
- Dry flat in shade
- Cool iron on reverse
- Do not dry clean
- My packaging is 100% certified bio-degradable & environmentally friendly
[unique_description_1]
Sizing
SIZE | 8 | 10 | 12 | 14 | 16 | 18 |
LENGTH NOT INCLUDING STRAP (cm) | 106 | 108 | 110 | 112 | 114 | 116 |
CHEST (cm) | 85 | 90 | 95 | 100 | 105 | 110 |
WAIST (cm) | 81 | 86 | 91 | 96 | 101 | 106 |
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The Nusa pant is back! Reimagined for summer, they feature a gorgeous waist tie with contrasting piping for a real statement. The elastic waistband and wide legs make them the comfiest, coolest pants you'll find this summer. Pair them with the Asha Singlet in Solomon Patch for a great night time look or grab the Laki Tee for an everyday look.
Looking to add something different to your summer wardrobe? The Osanna dress is a chic and directional style that is so easy to wear, with shaped side seams and pockets that create a sculptured yet flattering and relaxed silhouette. She's 100% Cotton, so you won't have to think twice about staying cool on those warm summer afternoons.
Beach? Brunch with friends? Chill coffee date? The Indra dress is a must! The contrast trim, curved hem, and side split make her a true standout summer piece. You'll find yourself reaching for Indra day after day.
Fun, flirty, fantastic - the Indra skirt is exactly what you need for summer! Featuring a long length, a flattering flat waistline, and gorgeous full pleated skirt, she swirls and floats around you as you move. Pair it with the Laki tee, Asha Singlet or Alora top in Deep Sea to complete your look.
The Nusa pant is back! Reimagined for summer, they feature a gorgeous waist tie with contrasting piping for a real statement. The elastic waistband and wide legs make them the comfiest, coolest pants you'll find this summer.