Customer Care

Meet the Team at Boom HQ:

Johnny West – General Manager.

With the perhaps dubious distinction as the first male employee of Boom Shankar, our General Manager is a self-confessed shoe addict and has more shoes (adidas superstars aka “shell toes” to be specific…) than any person should reasonably be allowed… But then again, why shouldn’t you have a different pair of shoes for every day of the year!

Growing up in the small ski town of Crested Butte, Colorado. USA. Johnny’s zest for adventure and perhaps somewhat overactive nature, led him to many parts of the world to ski and surf. In 2011 whilst traveling through Germany, he met an amazing Australian women and the love of his life, Danielle.

Johnny and Danielle relocated from the beaches and surf of Southern California back to Australia in 2015 so they could be closer to Dani’s family.

(Johnny pictured where he grew up in the mountains of Colorado rocking the Double Denim and with a little more hair than he has now… )

 Nicholas Mansergh – Commercial Manager. (and now there are 2…!)

Who would have known where this boy would end up! Nicholas truly exudes Boom Shankar’s Big Love Big Life mantra! Passion, singing out loud, landscape gardening, cooking, eating, being madly creative, learning, sharing, laughing and loving are all excellent descriptions of our newly appointed Commercial Manager.

It’s about the gems in life, the amazing & countless ‘journeys’ we go on throughout life and the wonder that is our planet & universe. It also means living life with integrity, honesty, dignity & grace. And finally, it’s about going for gold!

My message to you is, “travel well, always”.

(Nicholas pictured as a young school lad where he grew up in Tasmania)

Janelle McKenzie – Admin & Customer Service.


Janelle, mom of 3 and step mom of 3, was raised on a tropical island in Papua New Guinea and spent her high school years at a boarding school in Geelong, loving every minute of it! Outside of Boomshankar, she loves to walk on the beach and has just started CrossFit (thanks to Johnny) and is looking forward to the changes it will make, mentally and physically.

Janelle is also a staunch supporter of the Western Bulldogs and the grand finale of 2016 was a day she won’t soon forget.

Big Love Big Life means to me Happiness, happiness that love can bring you and happiness that life can bring you. Pretty simple really!

(Janelle pictured in a family shot from the early days of living in PNG)

Jo Petrie – Wholesale Manager.

Jo is a single mum of two awesome children, Ruby-Star 16 & Hudson 11. She says “although at rare times annoying they are by far the best thing I have ever done! “.

When Jo is not looking after our amazing stockist throughout Australia and NZ she loves nothing more than time spent with people who make her laugh and inspire adventures in everyday moments. Family and friends are super important to Jo and she spends as much time as she can with them.

Jo is passionate about music - especially live music, fashion, traveling, camping, or losing herself in a good book. She also loves cheese and is a die-hard Collingwood supporter, Go Pies! 

(Jo pictured at 4 yrs old, with her biggest inspiration and supporter, mum, Eileen “who taught me to tread my own path!”)

Becca Simmons – Marketing.

Originally from London, Becca moved to the Sunshine Coast just over 5 years ago together with her husband. One of the newest members to the Boom team and enjoying every moment of the fun and craziness that takes place on a daily basis around the H.Q.!

Becca has a fur baby called Albert whom she completely adores and is spoilt rotten. She loves spending time at the beach and making the most of the beautiful Noosa weather. Becca also love to see new things and visit new places! She believes you should enjoy life to the full, be content and appreciate everyone in your life – Big love Big life!

(Becca pictured as a tiny tot back in the U.K.)

Paula Preston – Online Customer Service Manager.

Paula is the online customer service rockstar that makes sure all of our great Boom customers are happy with their purchases.  And it stands to reason why she loves taking care of each and every customer. Paula is a real family girl, a mother, wife and nanny to 3 children & 5 grandchildren.

Paula is also a bit of a health & wellness freak with one of her passions in being a part time Kinesiology and EFT practitioner that I loves the beach and tolerates (but secretly enjoys) exercise.

During the Footy season, she is back and forth to Melbourne to watch the AFL live and in between all of that Paula loves all things to do with design and decorating.

(Paula pictured as a young lass dreaming of the next footy game)

Ellen Weaver – Showroom Sales.

Ellen is the other wonderful smiling face that will greet you in the Boom Shankar showroom. Moving from Brisbane to the Sunshine Coast in 2016 with her husband Paul and their two Groodles, Mille & Mercer, Ellen has always been in the retail and service game. Prior to joining the team at Boom HQ she owned a Beauty Therapy business and has always been tied to the fashion and homewares categories in one way or another.

For nearly a decade, Ellen has been racing Dragon Boats. One of her proudest moments was to compete in the 2016 World Championships where she and her teammates took home GOLD in the 'Breast Cancer Category'! Along with setting the world record in the race and taking it away from close rivals, the team from America!

(Ellen pictured and rapt with the Gold!)

Makaella Conias – Showroom Sales.

Makaella is one of the smiling faces that will greet you in our Noosaville showroom. She’s creative and athletic, but also known to be a little clumsy, especially when she was younger. Her home is full of colour and plants and cushions with her favourite room in the house, the kitchen where she believes food is medicine!

Makaella equally enjoys the great outdoors and a solid power walk in the gorgeous Noosa National Park followed by some strokes in the ocean. You might even catch her riding her classic bicycle around town with her 9 year old son Manu or the occasional Barre class at one of our local favourites, Noosa Flow!

At night when the music scene comes alive on the Sunshine Coast, she’ll be out tearing up the dance floor with her man Harri (a very talented local musician) and group of friends whenever she gets the chance.

Big Love Big Life for me is all about living every day with a kind, open heart, and expressing ones true self.

(Makealla pictured at 3 years old with a black eye after falling head first off a slippery slide onto concrete.)

Leah Sorley – Warehouse Supervisor.

Boom Shankar’s behind the scenes guru of all things warehouse, Leah is a mum of 6 that prides herself on being a neat freak and keeping everything organised and on track in the warehouse (and at home). She’s also responsible for the great macramé’ plant hangers in the beautiful Boom Shankar Showroom and throughout the offices!

Big Love Big Life to Leah is all about consideration, respect, and love for all, including yourself!

(Leah pictured with Santa)

Carmen Stewart – Dispatch / Warehouse team.

Carmen has lived in Noosa for 12 years and loves everything the sunshine coast and Noosa Life has to offer. As she puts it, “my family are a bunch of awesome animals; Husband, Daughter, Son, Dog, Cat and Turtle!”

When not working in the Boom Shankar Dispatch Department and shipping out all the Big Boom Love, Carmen spends time pulling out weeds in their family run nursery business.  And of course, nothing beats a good coffee and lots of chocolate! (Hey who are we to disagree with that!)

What does “Big Love Big Life” mean to Carmen? Her mantra of Being Present Is A Present and wearing colourful comfortable clothes.

(Carmen pictured in prep school, well before the animals in her life)

Nellie Powter – Dispatch / Warehouse team.